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We totally understand that nobody cancels an appointment unless they really need to. But we need to protect our business as last minute cancellation spaces can be tricky to fill.
A minimum of 72 hours is required for all cancellations.
48-72hrs notice = 25% of appointment fee is owed
Less than 48hrs notice - 50% of appointment fee is owed
No show - 100% of appointment fee is owed
If the appointment is backfilled, the cancellation fee may be waived at our discretion.
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